24 / 7 IT SOLUTIONS
Scope Software provides comprehensive IT support services to businesses of all sizes. Our team of certified professionals is equipped with the knowledge and expertise necessary to tackle any IT issue.
AMC
Annual Maintenance, AMC, is core to all Scope Services. However much IT Support is tailor-made, however many reports our client receives, Scope has to respond to and resolve essential onsite and remote support services. When Technology does not work – you need it fixed RIGHT NOW. Scope IT Solutions understands this and our engineers, helpdesk, logistics and management have only one crucial task + get it working quickly and efficiently.
Network Coverage and Connectivity Issue
Scope are experts in solving most of your WiFi, Internet access solutions and network connectivity problems in your residence. Just moved into a new place and need a high-quality installation or proper connectivity setup for all your devices? Having problems to get a device connected to your existing setup? Whether it’s your laptop or smartphone, wireless or wired Internet, structured cabling issues, routing problems, printer configuration or installation of hardware and equipment, our experts can quickly organise a solution.
Install and Update Anti Virus
Scope Solutions services provider pays much attention at corporate data security, offering customers the most innovative solutions for protecting networks from viruses, hacker attacks, SPAM, and other threats. Our engineers create an integrated protection system that form safe environment for business operation and secured data flow. One of must-haves among such measures is corporate antivirus solutions.
Help Desk Support
For most of our clients, the Scope IT Helpdesk team is the first point of contact when there is a problem. Our Helpdesk team not only provides clear communications but also has many years of experience to help resolve the IT problems. Part of the Helpdesk is the people you don’t see or even talk, that have even more experience and are specialists in the own right – the Technical team. The Scope IT Helpdesk Technical team is part of Helpdesk but provides technical assistance to both our Onsite engineers and Helpdesk.
Preventive maintenance
Printer issues, network problems, WiFi not working properly? Talk to us about our maintenance and troubleshooting solutions. We can help you with your existing WiFi and network issues, by arranging a free assessment and let you know how best to optimize things to work in harmony across your network.
IT Audit and Health Check
Although IT audit and computer system health check is directly related to information technology and should be performed by qualified IT professionals, in essence it is an asset management operation. Indeed, all the IT equipment and software used by a business, taken in its entirety, is an asset that has initial and maintenance costs, advantages that bring or increase the company income, and the resulting value – all attributes of a business asset. Scope consultants who are both highly knowledgeable IT professionals and skilled business management specialists provide our clients with top-notch IT audit services.
Managed Services
Scope Solutions prides itself in provide award winning Managed Services for our clients. Managed Services is much more than providing essential onsite and remote support. Scope combines essential IT support services with in-depth understanding of our Clients requirements, short and long term, as well as external influences such as Cyber security and legislation to provide a solid road map to our clients.
Security Policies Update
Today, businesses often operate in several destinations with the need to consider multiple time zones. Our Audio and Video Conferencing solutions at Scope Solutions give you the opportunity to take advantage of uncomplicated, timesaving initiatives for web conferences. Schedule meetings with customers, host online workshops, get updates from remote teams and connect with suppliers.